Company policies
Policies & benefits
Six policies that decide real money and real time for you. Each card says what you get, what you have to do, and who to ask. Two minutes each.
This page is a summary written for speed. Where it differs from the signed policy on SharePoint, the signed policy wins.
The numbers worth remembering
25 trper year for courses and certificates100% covered if you pass
240 trper year of in-patient coverplus 11 tr out-patient
150%overtime rate on a weekday300% on public holidays
30/70referral bonus, paid in two partsprobation, then full contract
7equipment packages to pick fromyour role decides which
Study support & certificates
The company pays for the course and the exam. In return you sign a commitment to stay for a set period.
100%if you passcourse + exam fee, up to 25,000,000 đ per person per year
50%if you do not passup to 12,500,000 đ per person per year, once a year
1,000,000 đbonus per extra certificatefrom the second certificate you earn in a year
Who it is for
Signed a full employment contract at least 6 months ago (some certificates need 12), and your manager agrees your skills match the course.
What you do
- Email your department head, cc People, BEFORE the course starts or before you sit the exam. Sent afterwards, it does not count.
- Put four things in the email: your role and team; the course or certificate with its cost and link; your plan with dates; why you want it and what you will use it for here.
- Your department head talks it through with you, then answers by email. Approved goes to C&B and Accounting; refused comes with a reason.
- When you finish, send the receipts back on the same email thread and sign the commitment. It runs from the day you sign.
Worth knowing
- Several certificates in one year — the commitment follows the longest one, not the sum.
- Leave before the commitment ends and you repay 100% of what the company paid for the course and the exam.
- If the company sends you instead: the amount is approved case by case by the Board, the commitment is 12–24 months, and you submit a report plus the certificate afterwards.
The certificates on the approved list
| Certificate | Seniority | Commitment |
|---|---|---|
| Tester / QA / QE | ||
| ISTQB | ≥ 6 months | 12 months |
| ISTQB Advanced | ≥ 12 months | 24 months |
| CSTAS — Certified Software Test Automation Specialist (IIST) | ≥ 12 months | 24 months |
| Developer | ||
| AWS Certified Solutions Architect — Associate | ≥ 6 months | 12 months |
| AWS Certified Solutions Architect — Professional | ≥ 6 months | 24 months |
| AWS Certified DevOps Engineer — Professional | ≥ 6 months | 24 months |
| AWS Certified Security — Specialty | ≥ 6 months | 24 months |
| AWS Certified Big Data — Specialty | ≥ 6 months | 24 months |
| Azure Solutions Architect Expert | ≥ 6 months | 12 months |
| Azure DevOps Engineer Expert | ≥ 6 months | 12 months |
| Azure Cybersecurity Architect Expert | ≥ 6 months | 12 months |
| Power Platform Solution Architect Expert | ≥ 6 months | 12 months |
| Azure Data Engineer Associate | ≥ 6 months | 12 months |
| Azure Data Scientist Associate | ≥ 6 months | 12 months |
| Azure AI Engineer Associate | ≥ 6 months | 12 months |
| Power BI Data Analyst Associate | ≥ 6 months | 12 months |
| Professional Cloud Architect | ≥ 6 months | 12 months |
| Professional Cloud DevOps Engineer | ≥ 6 months | 12 months |
| Professional Cloud Network Engineer | ≥ 6 months | 12 months |
| Professional Data Engineer | ≥ 6 months | 12 months |
| Professional Machine Learning Engineer | ≥ 6 months | 12 months |
| Professional Database Cloud Engineer | ≥ 6 months | 12 months |
| Salesforce Developer I, II | ≥ 6 months | 12 months |
| Salesforce Integration Architect | ≥ 6 months | 24 months |
| Salesforce Application Architect | ≥ 6 months | 24 months |
| PCNSE — Palo Alto Networks Certified Network Security Engineer | ≥ 6 months | 12 months |
| CKA — Certified Kubernetes Administrator | ≥ 6 months | 24 months |
| ITIL 4 Foundation | ≥ 6 months | 24 months |
| TOGAF | ≥ 6 months | 24 months |
| BA / PO | ||
| PSPO — Professional Scrum Product Owner (I, II, III) | ≥ 12 months | 24 months |
| BrSE / Comtor | ||
| FE — Fundamental Information Technology Engineer Examination | ≥ 12 months | 12 months |
| PM | ||
| PSM — Professional Scrum Master (I, II, III) | ≥ 12 months | 24 months |
| PMP / PMI-ACP | ≥ 12 months | 24 months |
| CSM — Scrum Master Certification | ≥ 12 months | 24 months |
| HRM | ||
| HRCI — Human Resources Certification Institute | ≥ 12 months | 24 months |
| SHRM-CP — SHRM Certified Professional | ≥ 12 months | 24 months |
New courses and certificates are reviewed by the Board and added to this list. Fees are in the signed policy; the cap above is what matters in practice.
Who to askYour department head approves it. Internal courses are on Learning Hub.
Study support policy for TECHVIFY employees
Overtime
Overtime only counts when it was approved first. Staying late without approval is not overtime, whatever the reason.
150%weekday210% between 22:00 and 06:00
100%weekendplus a matching day off in lieu; 150% at night
300%public holidays and Tết390% at night
Who it is for
Everyone in the company.
How the money is worked out
Overtime pay = monthly salary ÷ standard working days in the month ÷ 8 × rate × hours. Standard working days = days in the month minus weekend days.
20,000,000 đ a month, March with 25 standard days, 4 hours of weekday overtime → 20,000,000 ÷ 25 ÷ 8 × 4 × 150% = 600,000 đ.
Ceilings
≤ 50% of a normal working day≤ 40 hours a month≤ 200 hours a year
Worth knowing
- An overtime hour starts at the 45th hour of the week, or the 9th hour of a day from Monday to Friday.
- Hours come from the clock-in data plus the PM's tracking, after your department head has approved them.
- Not overtime: staying on because the work is not finished, studying on your own, or time worked as a penalty.
- A weekend day off in lieu is separate from your annual leave. Unused, it carries into Q1 of the next year and is never converted to cash.
Standard working hours have changed since this policy was written. The current window is in the 2026 timekeeping decision. Timekeeping policy
Who to askFile the request on My Techvify or THRM; your department head approves it there. Stuck — PM first, then Line Manager.
Overtime policy — 05v-QT/HR/HDCV
Health insurance — TVFcare (PVI)
Health cover for staff, with legal dependants able to join. Current term runs 09/04/2026 to 08/04/2027.
240 trin-patient, per person per yearroom 6 tr/day up to 60 days; surgery 80 tr
11 trout-patient, per person per year3.3 tr per visit; basic dental 3.2 tr/year
100 trdeath or permanent disabilityaccident medical costs 20 tr
Who it is for
Staff, plus spouse, parents or parents-in-law, and children from 15 days to 18 (25 if in full-time long-term study, unmarried).
Worth knowing
- Waiting periods from 09/04/2026 — accident: none. Illness: 30 days. Maternity: 270 days. Pre-existing and special conditions: 365 days on the death/disability benefit.
- Out-patient and dental for staff have no waiting period; for dependants the wait is 30 days.
- Any licensed medical facility in Vietnam that can issue a VAT invoice, except PVI's blacklist. Dental in Hanoi and HCMC: public hospitals or clinics inside PVI's direct-billing network only.
- Dependants normally join only at the start of a term. Three exceptions get 30 days to register: a new marriage, a new employee's family, and a newborn.
The full benefit list
| Benefit | Limit |
|---|---|
| In-patient | |
| Overall limit per person per year | 240.000.000 đ |
| Hospital costs — room, meals, ICU, blood, drugs, physio, tests, imaging, supplies (max 60 days/year) | 6.000.000 đ/ngày |
| Surgery — theatre, surgeon, anaesthesia, implants, re-operation | 80.000.000 đ |
| Emergency treatment | 80.000.000 đ |
| Emergency transport (taxi up to 200,000 đ per event, invoice required) | 80.000.000 đ |
| Hospital cash (max 60 days/year) | 80,000 đ/day private · 160,000 đ/day public |
| Costs 30 days before admission | 4.000.000 đ |
| Costs 30 days after discharge | 4.000.000 đ |
| Home care within 15 days of discharge | 4.000.000 đ |
| Funeral allowance | 2.500.000 đ |
| Out-patient | |
| Overall limit per person per year | 11.000.000 đ |
| Consultation, prescribed drugs, tests, imaging, light and heat therapy | 3,300,000 đ per visit |
| Physiotherapy prescribed by a doctor | 800.000 đ/năm |
| Basic dental — check-up, X-ray, scaling twice a year, gum treatment, fillings, extraction, root canal | 3.200.000 đ/năm |
| Antenatal check-ups (Programme 1 only) | 1.000.000 đ/năm |
| Accident | |
| Death, permanent disability or disappearance | 100.000.000 đ |
| Medical costs from treating an accident injury | 20.000.000 đ |
| Allowance while off work on doctor's orders, up to 3 months — staff only | 9.000.000 đ |
| Life | |
| Death or permanent total disability from illness or maternity | 100.000.000 đ |
Programme 1 and Programme 2 share these limits. Programme 2 does not include maternity, antenatal check-ups, or the newborn acute-illness benefit.
Who to askAdmin handles everything on health and insurance. For direct billing at a hospital, call PVI on 1900 545458.
TECHVIFY Insurance Handbook 2026 (PVI)
Referring a candidate
Refer someone into a role the company is hiring for. If they join, you get a bonus in two instalments.
30%when they sign probationpaid in the next payroll run
70%when they sign the full contractpaid in the next payroll run
24 hfor Recruitment to come back to youfit or not fit for the role
Who it is for
Everyone except the Recruitment team and managers from production department head upwards (GL, CTO, COO, CDO, CEO).
What you do
- Send the CV to [email protected] with the subject "Giới thiệu ứng viên_Full name_Position".
- Recruitment replies within 24 hours saying whether the candidate fits the role.
- Once they are hired, Recruitment sends you the bonus notice by the 2nd of the month and Accounting pays it with your salary.
Worth knowing
- The candidate must not already be with a headhunter, or in Recruitment's own process, in the last 6 months.
- Former employees qualify after 6 months away; former contractors after 3 months.
- You own the referral for 6 months if the candidate has interviewed, 3 months if not. If two people refer the same candidate, it goes to whoever sent it first.
- Both you and the candidate must still be at Techvify on the day the bonus is paid.
- The bonus amount follows the candidate's level, set by the interview result. The rate table is in the signed policy — check the 01/03/2023 version before quoting a figure.
Who to askRecruitment, at [email protected].
Internal referral bonus policy
CHE — performance salary review
The policy for reviewing performance and adjusting salary on the basis of it.
Who it is for
Everyone. Your Line Manager runs the conversation and puts the proposal forward.
Worth knowing
- Ask your Line Manager first — where you stand, what would move you, and when the next round is.
- Talked to your Line Manager and it is still unclear, or no answer in two working days — bring it to the Head of D3. A pay or career question should not be left hanging.
- How your level is defined, and what each level expects, is on the role pages of this site.
The signed CHE policy is a scanned PDF, so it cannot be summarised reliably here. Open the original on SharePoint for the detail.
Who to askLine Manager. Still stuck — Head of D3.
CHE policy
Equipment standards
Seven packages. Your role decides which one is encouraged, which is allowed, and which is off the table.
Who it is for
Everyone in every department.
Worth knowing
- Standard packages (Normal, Plus, Laptop, Mac) are paid out of general operating cost and are not charged to your unit.
- Anything outside the standard packages is charged to the unit that asked. A second monitor, for example: 2,500,000 đ ÷ 18 months = 138,888 đ a month.
- Software Engineers and POs get priority on newer laptops. Other departments use whatever is already in stock, new or not.
- Using your own laptop, or asking for anything ad hoc, needs two approvals: ISMS first, then the CEO.
The seven packages
| Package | What is in it | Budget | Encouraged for |
|---|---|---|---|
| Normal | Desktop PC (i5, 16 GB RAM, 256 GB SSD) + 24" monitor (Samsung or AOC) | 14.000.000 đ | Software Engineers · Marketing · Executive Leaders |
| Plus (UIUX) | PC (i7, 32 GB RAM, 512 GB SSD + 1 TB HDD, 6 GB VGA) + Dell FHD 24" | 26.000.000 đ | Video and Graphic Designers |
| Laptop | Lenovo V14 Gen 4 (i5, 16 GB RAM, 512 GB SSD), Windows or Ubuntu | 14.000.000 đ | QA · BA · PM · PO · REC / Back Office / PPL · Sales · Executive Leaders |
| Mac | Mac mini M4 (10 CPU, 10 GPU, 16 GB RAM, 256 GB SSD) + monitor + Type-C hub | 17.000.000 đ | Mobile developers · AI engineers |
| +1 Monitor | One extra 24" monitor beyond the standard package | 2.500.000 đ | Restricted for most roles · Executive Leaders where genuinely needed |
| Personal Device | Your own laptop, registered for management with a signed information-security undertaking | not applicable | Approval: ISMS, then CEO. Restricted or discouraged for every role. |
| Adhoc | A special request outside every package | not applicable | Approval: ISMS, then CEO. Discouraged. |
Who to askLine Manager approves, then raise it on Approval. Whatever is issued to you is recorded on SAM — sign for it there.
Decision on equipment issuance standards — 01QĐ/TTB/TVF
Where you actually file it
Ten internal systems. Messaging someone on Teams instead leaves no record and nobody can approve it.
| System | What you do there | Who uses it |
|---|---|---|
| My Techvify | Clock in, check your pay, file leave, absence and overtime requests — from your phone | Everyone |
| THRM | Your HR record, timekeeping, payroll, leave and overtime requests — on the web | Everyone |
| Approval | Equipment requests, IT support, admin requests, asset requests | Everyone |
| Room Booking | Book a meeting room | Everyone |
| TEM | Expenses, advances and settlement | Everyone |
| SAM | Asset management — what is issued to you, and signing for it | Everyone |
| Learning Hub | Internal courses — sign in with your Azure account, enrol and track progress | Everyone |
| DES | Project planning and delivery tracking | PM, PQA and the project team |
| TREC | Recruitment pipeline | Recruitment |
| SalesHub | Customers, contracts and invoices | Sales and Accounting |
Where each summary comes from
All originals live in SharePoint under Shared Documents › 10. ONBOARDING. Some are scans, so this page says so rather than guessing at the content.
| Document | Effective | Read here from |
|---|---|---|
| Study support policy — Issue 01 | 01/10/2024 | the signed PDF, in full |
| Overtime policy — 05v-QT/HR/HDCV v3.0 | 28/03/2022 | the v3.0 PDF, in full. The 01/03/2023 update is a scan — check it before relying on a number. |
| TECHVIFY Insurance Handbook 2026 (PVI) | 09/04/2026 | the handbook, in full |
| Internal referral bonus policy V2.0 | 01/03/2022 | the V2.0 PDF. The 01/03/2023 update is a scan, so no bonus figures are quoted here. |
| CHE policy | 01/03/2023 | scanned PDF — no text could be extracted. Only the purpose and the escalation path are shown. |
| Equipment issuance standards — 01QĐ/TTB/TVF v1.0 | 01/07/2025 | the signed PDF, in full |
| Internal application systems overview + the ten user guides | 2025–2026 | the overview and the guide folders, in full |